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All general chat about anything not listed below
 #35878  by deathr0w
 Tue Nov 07, 2023 12:14 pm
dbjfan00 wrote:I am also having severe issues with the new website.
Since about 1-2 weeks back I have barely been able to use the site at all.

I can't load videos properly. It takes about 2 minutes to load a single page, and then the video won't play at all. Sometimes it works if I refresh the page again (and wait another 2 minutes..). But most often it doesn't work at all.

I have tried three different browsers: Edge, Chrome, Firefox.
It doesn't make a difference.

I was hoping this was a temporary issue but now it's been like this for weeks.
Does anyone else report the same issue?

I won't be able to continue paying for this service if it does not work, unfortunately.

Here is a an example when looking at the network trafic in Chrome.
It seems to be an issue with several HTTP status 504 timeouts occuring

Code: Select allRequest URL:
Request Method: GET
Status Code: 504 Gateway Timeout
Remote Address:
Referrer Policy: strict-origin-when-cross-origin

"waiting for server response" 46 seconds

Thanks for sharing this with the details - I've messaged our developers - It looks like that's an issue with the CDN - (Content Delivery Network) - so hopefully that'll be fixed at the hosts end, I'll keep you updated once I get an update.